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BNET is responsible for the design, construction and operation of Bahrain’s Fiber infrastructure. We provide wholesale products and services directly to licensed service providers, and support them in supplying their services to end-users.
For end-users of broadband internet services, all applications or queries related to Fiber are addressed and resolved by the telecom operator of choice.
Looking for support? Here are scenarios to guide you on who to contact for better assistance:
BNET is responsible for the design, construction and operation of Bahrain’s Fiber infrastructure. We provide wholesale products and services directly to licensed service providers, and support them in supplying their services to end-users.
For end-users of broadband internet services, all applications or queries related to Fiber are addressed and resolved by the telecom operator of choice.
Looking for support? Here are scenarios to guide you on who to contact for better assistance:
Reach out to your telecom operator for support with:
- Queries related to Fiber, such as:
- Available packages and offers
- Applying for a Fiber connection
- Service upgrades
- Service speed
- Service disruption
- Service charges or billing
- Fiber availability in your area – or visit our Fiber Checker page
- Termination of existing service
- Switching from one telecom operator to another, or relocation of services
- Relocate existing service to another address
Reach out to BNET for support with:
- Our Network Emergency Response Centre (NERC) - responsible for addressing damages to BNET’s infrastructure. Such as:
- BNET’s equipment/cabinets
- Access or Junction Cable (Copper/Fiber)
- Pole/Ducts/Cabinets /Manhole
- Uncompleted Civil work
- Feedback related to BNET’s service delivery teams and technicians
If you have recognized your issue to be BNET related from the above points.
Please check our Frequently Asked Questions
What is Fiber broadband?
Fiber optics broadband is the type of broadband connection which uses optical Fibers to transmit and receive data or signals. Fiber optic cabling allows data to travel through tiny tubes at the speed of light.
Why get Fiber?
Fiber provides a reliable, consistent experience even at peak hours.
1. Reliability
Fiber provides a great experience with consistent speeds and no buffering even at the busiest time of day.
2. Capacity
Dedicated capacity for multiple devices to watch, listen, play, post, work, and chat all at the same time, without any loss of quality.
3. Fastest speeds
The faster your connection, the faster data moves through it. Which means you can do more in lesser time.
Whom should I contact to get broadband services? How do I apply for a Fiber broadband service?
You can contact the telecom operator of your choice and apply for a Fiber connection.
How can I check if the service is available in my area?
You can check Fiber availability in your area through using the Fiber checker feature on our website. If Fiber is not available, submit a request to your preferred telecom operator.
Who do I reach out to if I'm having trouble with my Fiber Broadband service?
If you are having trouble with your broadband, please contact your telecom operator, as they are responsible for all broadband service-related inquiries. BNET is a wholesale company and is solely in charge of managing and developing Fiber infrastructure in the Kingdom.
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